Launch now

Privacy Policy

Last updated:23 October 2025

1. Introduction

Launchpad Agency Ltd, trading as Launchpad* (“we”, “us”, “our”, or “the Company”), is committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

This policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage our services.

 

By using our website or providing us with your personal information, you consent to the collection, use, and disclosure of that information as described in this policy.

2. Information We Collect

We collect personal information you voluntarily provide to us, such as your name, email address, phone number, company name and project details when you complete a contact form, subscribe to a newsletter, or otherwise communicate with us.

We may also collect browsing information automatically when you visit our site — this may include your IP address, browser type, device type, pages visited, time spent on pages and other usage data.

3. Use of Your Information

We use the information we collect to:

Respond to your inquiries and manage your project submission.

Provide, maintain and improve our services and website.

Send you updates, marketing communications or promotional materials if you have opted in to receive them.

Analyse website traffic and usage to help us improve our site and services.

Our lawful bases for processing personal data include consent (when you voluntarily provide information), legitimate interest (to improve our services, maintain communication, and manage our relationship with you), and contractual necessity (to deliver a service you have requested or agreed to).

4. Disclosure of Your Information

We will not sell, trade or rent your personal information to third parties.

We may disclose your personal information if required by law, to protect our rights or to comply with a legal obligation.

We may share data with trusted service providers who assist with our business operations (for example email platforms or analytics providers). These third parties are obligated to keep your information secure and confidential.

All third-party providers that process data on our behalf are required to comply with UK data protection standards and are only permitted to process personal data for specified purposes under our instruction.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, measure usage, and support website functionality.

You may refuse cookies by configuring your browser settings; however, this may affect your ability to use certain features of the site.

We also use third-party analytics services which may set and access cookies on your device.

By using our site, you consent to our use of cookies in accordance with this policy. You can withdraw consent or change your preferences at any time through your browser settings or by using our cookie banner (if applicable).

6. Security of Your Information

We implement commercially acceptable technical and organisational security measures to protect your personal information. However, no method of transmission or storage is completely secure, so we cannot guarantee absolute security of your data.

7. Your Data Protection Rights

Under UK data protection law, you have the following rights:

The right to access the personal data we hold about you.

The right to request correction of inaccurate or incomplete data.

The right to request deletion of your personal data.

The right to restrict or object to how we process your data.

The right to data portability, allowing you to obtain and reuse your data for your own purposes.

The right to withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, contact us at hello@launchpad-agency.com

We will respond to your request within one month, in line with UK GDPR requirements.

8. Retention of Your Information

We retain personal information only for as long as necessary to fulfil the purposes described in this policy unless a longer retention period is required or permitted by law.

9. International Transfers

Where we transfer personal data outside the United Kingdom, we ensure that appropriate safeguards are in place to protect your information.

These safeguards may include:

Transfers to countries covered by a UK adequacy decision, or

Standard Contractual Clauses (SCCs) approved by the UK Information Commissioner’s Office (ICO).

By submitting your personal information, you agree to such transfers, storage, and processing.

10. Children’s Privacy

Our website and services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected information from a child under 16, we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised version on our website and the updated policy becomes effective as of the date indicated. Your continued use of the site after those changes will constitute your acceptance of the revised policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Launchpad Agency Ltd

Address

110-122 Clifton St, EC2A 4HT, London

Email

hello@launchpad-agency.com

You also have the right to lodge a complaint with the UK supervisory authority, the Information Commissioner’s Office (ICO), if you believe your personal data has been mishandled or processed unlawfully.

 

Contact the ICO: www.ico.org.uk

AI efficiency with agency results.

Contact

hello@launchpad-agency.com

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©2025

A Make Agency company

Launch your project

Launch your project

Privacy Policy

Last updated: 23 October 2025

1. Introduction

Launchpad Agency Ltd, trading as Launchpad* (“we”, “us”, “our”, or “the Company”), is committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

This policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage our services.

 

By using our website or providing us with your personal information, you consent to the collection, use, and disclosure of that information as described in this policy.

2. Information We Collect

We collect personal information you voluntarily provide to us, such as your name, email address, phone number, company name and project details when you complete a contact form, subscribe to a newsletter, or otherwise communicate with us.

We may also collect browsing information automatically when you visit our site — this may include your IP address, browser type, device type, pages visited, time spent on pages and other usage data.

3. Use of Your Information

We use the information we collect to:

Respond to your inquiries and manage your project submission.

Provide, maintain and improve our services and website.

Send you updates, marketing communications or promotional materials if you have opted in to receive them.

Analyse website traffic and usage to help us improve our site and services.

Our lawful bases for processing personal data include consent (when you voluntarily provide information), legitimate interest (to improve our services, maintain communication, and manage our relationship with you), and contractual necessity (to deliver a service you have requested or agreed to).

4. Disclosure of Your Information

We will not sell, trade or rent your personal information to third parties.

We may disclose your personal information if required by law, to protect our rights or to comply with a legal obligation.

We may share data with trusted service providers who assist with our business operations (for example email platforms or analytics providers). These third parties are obligated to keep your information secure and confidential.

All third-party providers that process data on our behalf are required to comply with UK data protection standards and are only permitted to process personal data for specified purposes under our instruction.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, measure usage, and support website functionality.

You may refuse cookies by configuring your browser settings; however, this may affect your ability to use certain features of the site.

We also use third-party analytics services which may set and access cookies on your device.

By using our site, you consent to our use of cookies in accordance with this policy. You can withdraw consent or change your preferences at any time through your browser settings or by using our cookie banner (if applicable).

6. Security of Your Information

We implement commercially acceptable technical and organisational security measures to protect your personal information. However, no method of transmission or storage is completely secure, so we cannot guarantee absolute security of your data.

7. Your Data Protection Rights

Under UK data protection law, you have the following rights:

The right to access the personal data we hold about you.

The right to request correction of inaccurate or incomplete data.

The right to request deletion of your personal data.

The right to restrict or object to how we process your data.

The right to data portability, allowing you to obtain and reuse your data for your own purposes.

The right to withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, contact us at hello@launchpad-agency.com

We will respond to your request within one month, in line with UK GDPR requirements.

8. Retention of Your Information

We retain personal information only for as long as necessary to fulfil the purposes described in this policy unless a longer retention period is required or permitted by law.

9. International Transfers

Where we transfer personal data outside the United Kingdom, we ensure that appropriate safeguards are in place to protect your information.

These safeguards may include:

Transfers to countries covered by a UK adequacy decision, or

Standard Contractual Clauses (SCCs) approved by the UK Information Commissioner’s Office (ICO).

By submitting your personal information, you agree to such transfers, storage, and processing.

10. Children’s Privacy

Our website and services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected information from a child under 16, we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised version on our website and the updated policy becomes effective as of the date indicated. Your continued use of the site after those changes will constitute your acceptance of the revised policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Launchpad Agency Ltd

Address

110-122 Clifton St, EC2A 4HT, London

Email

hello@launchpad-agency.com

You also have the right to lodge a complaint with the UK supervisory authority, the Information Commissioner’s Office (ICO), if you believe your personal data has been mishandled or processed unlawfully.

 

Contact the ICO: www.ico.org.uk

AI efficiency with agency results.

©2025

A Make Agency company